Professional Portfolio – Imran Khan | RingOffice Projects & Web Work

Roles I’ve Mastered

Handled customer tickets via Freshdesk and ensured client satisfaction

Managed 3CX and Porta-Switch systems, provisioned IP phones, and configured routing

Maintained QuickBooks records, invoiced clients, and generated sales reports

Oversaw vendor communications, procurement, and RMA processing

Handled local and international DID porting

Created training materials and led onboarding sessions

Workflow Optimization Projects

A showcase of digital solutions I’ve developed to streamline business processes and enhance operational efficiency.

E-commerce platform specializing in anime-themed t-shirts serving customers across Pakistan with a streamlined shopping experience.

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Specialized e-commerce platform offering authentic Kashmiri tea (qahwa) with a focus on traditional recipes and premium quality.

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Comprehensive web hosting and development services tailored for small businesses, offering reliable and economical solutions.

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Custom tool that automated a previously manual 2-hour reporting process into a single-click operation, significantly improving efficiency.

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Interactive tool with backend database of thousands of global destinations, enabling customers to check international calling rates independently.

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Preview not available due to sensitive information

Comprehensive DID management system that tracks all Direct Inward Dialing numbers and generates detailed reports for telecommunications operations.

Confidential

Advanced analytical tool that processes complete telecommunications inventories to identify discrepancies and generate comprehensive reports.

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Custom-built order management solution created for AniWear to efficiently track and process orders, eliminating workflow bottlenecks.

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